
公共服務外包
政府以契約合作的方式將某種公共服務轉讓給其他市場主體,由其按照合同向民眾提供公共服務。
The government transfers certain public services to other market players in the form of contractual cooperation, which provide services to the public in accordance with the contract.
PEST分析:
政治:編制/規模限制/職能轉變
Policy:Preparation/scale limitation/function transformation
經濟:減少成本/提高效率
Economic: Reduce costs/improve efficiency
社會:再更廣闊的領域獲得配置人力資本
Society: Access to human capital on a broader scale
技術:數字化時代更專業服務需求
Technology: More specialized service needs in the digital age
解決方案 Solution:
智力支撐:蘇大GPPS研究所
Intellectual support: GPPS institute of Soochow University
專家資源庫:專家管理
Expert resource library: expert management mode
多元化服務:
輔助性服務/公共綜合服務/差異性群體/復雜化任務
Diversified services:
auxiliary services/public integrated services/differential groups/complex tasks
示范效應:
城市管理/窗口服務/呼叫中心/社區社會化管理/孵化基地/創業扶持/數據處理
Demonstration effect:
city management / window service / call center / community management, etc.